Your privacy matters to us. This page explains exactly what personal information hann online collects when you use our platform, how we use it, and the steps we take to keep it secure. Please read this carefully before registering or making a deposit.
hann online is committed to protecting the privacy of every Filipino player who uses our platform. This Privacy Policy describes how we collect, use, store, and disclose personal information in connection with your use of our website and mobile entertainment services. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy. We handle all personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. If you have any questions about how your data is handled, please refer to our FAQ page for guidance.
When you register on hann online, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and preferred payment details. We also collect technical data automatically when you access the platform, suchas your IP address, device type, browser version, and pages visited. We use cookies and similar tracking technologies to improve your experience and remember your session preferences. All information collected is limited to what is reasonably necessary for the operation of the platform and the delivery of our services to players in the Philippines. We do not collect sensitive personal information beyond what is required for age verification and account security purposes.
The personal information you provide is used primarily to create and maintain your hann online account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming requirements. We also use your contact details to send you important account notifications, such as deposit confirmations, security alerts, and updates to our terms or policies. Aggregated and anonymised usage data helps us improve the platform's performance, fix technical issues, and develop new features for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. Your information will never be sold, rented, or traded to third-party advertisers or marketing companies.
hann online uses cookies to keep you logged in during your session, remember your language and display preferences, and analyse how different sections of the platform are used. You can control cookie settings through your browser, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or cross-site tracking technologies. Session cookies are deleted automatically when you close your browser, while preference cookies may persist for a limited period to improve your next visit. For full details on managing cookies, please visit our FAQ page.
We do not sell or share your personal information with third parties for their own marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, strictly under confidentiality agreements. In certain circumstances, we may be required to disclose personal information to comply with applicable Philippine law, a court order, or a lawful request from a government authority. Any third party that receives your data on our behalf is contractually obligated to handle it with the same level of care and security that we apply. We will notify you of any material changes to our data-sharing practices by updating this Privacy Policy.
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions. We conduct regular security reviews and promptly address any vulnerabilities identified in our systems. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to log out after each session.
We retain your personal information for as long as your account remains active or as required to fulfil the purposes described in this policy. If you close your account, we will retain certain records for a period required by applicable Philippine law, including records related to financial transactions and identity verification. After the applicable retention period has elapsed, your personal data will be securely deleted or anonymised. You may request information about the specific retention periods applicable to your data by contacting our support team. Details on how to reach our support team are available on the FAQ page.
As a data subject under the Data Privacy Act of 2012, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and object to certain types of processing. You may also request the deletion of your personal data, subject to our legal retention obligations. To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will respond to all verified requests within a reasonable timeframe in accordance with applicable law. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
hann online is strictly intended for players who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their child has registered on the platform should contact our support team immediately. We take the protection of minors seriously and maintain age verification procedures as part of our registration process.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their registered email address. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information. For any questions about this policy or your data, please visit our FAQ page or review our Terms and Conditions.
These pages work alongside our Privacy Policy to give you a complete picture of how hann online operates and protects its players.
Understand the rules and responsibilities that apply to all registered players on the hann online platform in the Philippines.
Read Terms and ConditionsFind tools and guidance to help you manage your entertainment habits and play within your personal limits on hann online.
View Responsible GamingGet quick answers about account registration, deposits in Philippine pesos, game access, and data privacy on hann online.
Browse the FAQNow that you know how we protect your data, you are welcome to create a free account and explore sports betting, slot games, and fish games — all in Philippine pesos on mobile.